Boho Wanderlust Boutique Return & Exchange Policy
(formerly Ivy & Lavy Boutique)
Hey Gorgeous Wanderer,
Thank you so much for choosing to shop with Boho Wanderlust Boutique! As a small, heart-led business run by a tiny but mighty team of two, we are so grateful for your support. Every purchase you make helps us continue to curate the unique, feel-good fashion and accessories you love. 💛
Because we’re a small business (and proudly so!), we hold firm to policies that allow us to serve you better — fairly, efficiently, and with love. These policies help us stay on track, keep our prices accessible, and ensure every customer gets the same attention and care.
Please read our updated Return & Exchange Policy below:
📦 Return & Exchange Eligibility:
To be eligible for a return or exchange:
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Items must be unused, unworn, and returned with all original tags attached
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Your return must be initiated and shipped back within 14 days of the delivery date
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Items received past the 14-day window will not be accepted — no exceptions will be made
🔁 No Refunds – Store Credit or Exchange Only:
We do not offer refunds. Approved returns will be issued as store credit or may be exchanged for another item (based on availability).
❌ Order Cancellations:
Please note that orders cannot be canceled once they are placed. Our systems move quickly, and we begin processing right away.
🛠️ Damaged or Missing Items:
If you receive an item that is damaged or if part of your order is missing, please reach out to us within 48 hours of delivery so we can make it right. Email us at happypeople@bohowanderlustboutique.com — we’re here to help.
🔄 Exchange Process:
To initiate an exchange, please contact us first:
📧 Email: happypeople@bohowanderlustboutique.com
📱 Text : 404-590-3369
Once approved, send your item(s) to:
Boho Wanderlust Boutique
Attn: Returns
128 Village Trace
Woodstock, GA 30188
💸 Return Shipping:
Return shipping costs are the responsibility of the customer. We do not cover or refund any shipping fees unless the item was damaged or incorrect due to our error.
🏷️ Discounts & Final Sale Items:
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Sale items or items purchased at 25% off or more are final sale — no exchanges or store credit will be issued
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Discounts cannot be applied to previous orders or used toward the purchase of online gift cards
We appreciate your understanding and kindness as we do our best to serve each of you with intention and care. Running a boutique with a team of two means every policy is thoughtfully put in place to support both our customers and our sustainability as a growing small business.
Got questions? Need help picking the perfect piece? We’re just an email or text away!
XOXO,
Genoa & The Boho Wanderlust Boutique Fam