FAQs & Info

Boho Wanderlust Boutique – FAQs

1. Why do you hold firm to your policies?

As a small, family-run boutique with just a team of two, we rely on clear, consistent policies so we can provide reliable service, keep your prices affordable, and maintain the personal attention each of you deserves. Your love and loyalty allow us to continue living our boho dream—and these policies help support that journey.

2. What’s your return & exchange policy?

Eligibility: Returns/exchanges accepted within 14 days of delivery, items must be unused, unworn, and have all original tags attached. (bohowanderlustboutique.com)
No refunds—only store credit or exchange permitted. (bohowanderlustboutique.com)
Final Sale: Items bought at 25% off or more or "Sale Items" are final sale and cannot be returned or exchanged. (bohowanderlustboutique.com)
Cancellations: Orders can’t be canceled once placed. (bohowanderlustboutique.com)
Damaged or missing items? Contact us within 48 hours of delivery so we can make it right. (bohowanderlustboutique.com)
How to exchange: Email happypeople@bohowanderlustboutique.com or text 404‑590‑3369 first. Then ship approved items to:
```
Boho Wanderlust Boutique  
Attn: Returns  
128 Village Trace  
Woodstock, GA 30188  
```
Return shipping is the customer’s responsibility unless we sent the wrong/damaged item. (bohowanderlustboutique.com)

3. How long does shipping take?

We process orders within 2–5 business days. Then shipping typically takes 3–7 business days, depending on your location and chosen method. You’ll receive a tracking link once your order ships.

4. Can I cancel or modify my order?

Unfortunately, no. Our streamlined system begins processing immediately, so once an order is placed, it can’t be changed or canceled.

5. What if my delivery is delayed or lost?

Once your package leaves our hands, the carrier takes over. We’re happy to help file a claim or investigation with USPS/FedEx/UPS—but actual delays or losses are out of our control.

6. How do I return an item?

Email or text us within 14 days of delivery.
Once approved, send back the item in its original, unused condition with tags.
Mail to our Woodstock, GA address above.
Upon receipt, we’ll issue a store credit or process your exchange. Simple and sweet!

7. Do you ship internationally?

Currently, we ship within the United States & Canada. & currently offer worldwide shipping through DHL shipping services.

All customs, tarrifs, and shipping costs are the customers responsibility.

8. I have a question—how can I reach you?

We’d love to hear from you!

Email: happypeople@bohowanderlustboutique.com
Text: 404‑590‑3369 (for order inquiries and exchanges only)
We typically respond within 1 business day. (bohowanderlustboutique.com)

9. Do you offer free shipping?

Yes! We offer free standard shipping on orders of $150 or more. (bohowanderlustboutique.com)

10. Is it safe to shop here?

Absolutely! We use secure, encrypted payment processing, and your information is never shared.

11. What’s the “Sale Item” policy?

If you snag something at 25% off or more, it’s considered final sale—no returns or exchanges, sorry! We price that way to pass savings on to you.

12. Can I get help finding the right fit?

Definitely! Send us a message with your questions about sizing, styling, or fit—we’re happy to help you feel fabulous in your new Boho Wanderlust pieces.

We hope this FAQ helps clarify how we run our tiny but mighty boutique with care and consistency. Your understanding and support mean everything—it’s what keeps us wandering, creating, and loving every step of this journey with you.

XOXO,
Genoa & The Boho Wanderlust Boutique Fam